Shipping policy
Customer Care and Frequently Asked Questions
LeeLee's Room is committed to delivering outstanding customer care.
It is our goal to make every order an experience. From the moment you visit our website, we are determined to make you feel welcome, comfortable, at home, and even energized.
You are the reason LeeLee's Room is here. And, we are here to listen to and care for you.
If you ever want to give us any feedback on your experiences at LeeLee's Room good or bad, I would love to hear about them. Email us personally at contact@fromleeleesroom.com
Thank you for being an active LeeLee's Room customer. We look forward to assisting you soon.
Shipping and Processing
Please note the difference in "production time" and "shipping time". Because of the various custom products we offer, the production time varies from item to item. The production time includes how long it takes to customize your item, generate a proof, and/or print an order if necessary. This also applies to items being created by the many companies we represent, all of which have a variety of "production" times. The shipping time is how long the order takes to reach you after the item is produced by the shipping method you have selected.
How long does it take to receive my order?
Non-personalized, in-stock items will be produced and shipped out within 3 business days. We will notify you if your item is on backorder.
Most customized items are produced within 10 business days at which time we will ship your order based on your preferred shipping method. Customized orders cannot be canceled or changed once the order has been created.
Once your order has shipped, you will get an email confirmation if you would like to track your shipment, just enter your order's tracking number at the provided link in the email. If you are not able to locate your email confirmation, we will be happy to assist you. Send us an email at: contact@fromleeleesroom.com
Currently, we ship to the United States only.